Under the best circumstances (meaning that your enrollment packet is complete and correct when we send it to you initially, and we do not have to return it to you for any reason), it will take six weeks to two months.
When Health Standards Section initially receives your packet, we do our best to process it within 24 hours of receiving it. If it is approved, a survey packet is emailed to the appropriate field office; the applicant is sent a letter at the same time. When you receive this letter, you should immediately contact the Health Standards Field Office Manager named in the letter at the number given. He or she will schedule your initial NEMT survey (inspection). The Field Offices have three weeks to get your survey on the schedule (that does not necessarily mean that it will be conducted in three weeks).
Once your initial NEMT survey is completed, the results are then faxed to Health Standards Section. Again we do our best to process these results and send the necessary paperwork to Molina Medicaid Solutions within 24 hours. However, this paperwork must be mailed to Molina Medicaid Solutions as they must have original signatures. From the point the approved allocation is received by Molina Medicaid Solutions, it will take them three weeks to process it.
Yes, your application must be complete when it is received by Health Standards, or it will be returned. This includes both automobile, and general liability insurance, and any applicable municipal permits.
You may get the Medicaid Driver Information Form (HSS MT-8), Medicaid Driver Change Form (HSS MT-8C), Vehicle Inspection Form (HSS MT-9), and NEMT Request for Inspection Form, and the necessary instruction from this website.
You may also get it by calling the Health Standards Sections "fax-on-demand" system at 225-342-0138.
To obtain a NEMT enrollment packet, you must call the Provider Relations Unit at Molina Medicaid Solutions; their telephone number is 1-800-473-2783.
The Provider Relations Department at Molina Medicaid Solutions also provides Medical Transportation Authorization (MT-3) Forms, and NEMT Provider Manuals. You cannot receive your provider manual until you have been certified by Health Standards Section. (updated 5/24/2010)
Mailing Address: Department of Health & Hospitals | P. O. Box 629 | Baton Rouge, LA 70821-0629 Physical Address: 628 N. 4th Street | Baton Rouge, LA 70802 | PHONE: 225.342.9500 | FAX: 225.342.5568 | DisclaimerCustodian of Records Medicaid Customer Service 1-888-342-6207Bayou Health1-855-BAYOU4U (1-855-229-6848 )