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Louisiana Department of Health & Hospitals | Kathy Kliebert, Secretary

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Statewide Initiatives



211 - Get Connected. Get Answers.

Mark Thomas
Office for Citizens with Developmental Disabilities Assistant Secretary, Mark A. Thomas

About the Office for Citizens with Developmental Disabilities

The Office for Citizens with Developmental Disabilities (OCDD) serves as the Single Point of Entry (SPOE) into the developmental disabilities services system and oversees public and private residential services and other services for people with developmental disabilities.

OCDD conducts an assessment of people who request services to determine the person’s eligibility for system entry. Eligibility is based on the definition of developmental disability contained in Louisiana R.S. 28:451.1-455.2. The human services districts/authorities serve as the points of entry for individuals to receive services.

OCDD Leadership

MARK A. THOMAS
Assistant Secretary
Email: mark.thomas@la.gov
Office: (225) 342-0095

VACANT
Deputy Assistant Secretary for Community-Based Supports and Services
Email:
Office:

VACANT
Deputy Assistant Secretary for Support and Services Center and Resource Centers
Email:
Office:

OCDD State and Regional Advisory Committee

The State Advisory Committee, established by legislative act, ensures public input in an advisory capacity in the development and implementation of policies, procedures, and the allocation of resources to the Office for Citizens with Developmental Disabilities. To learn more about the State and Regional Advisory Committee, click here.

Mission

The Office for Citizens with Developmental Disabilities is committed to ensuring quality services and supports, information and opportunities for choice to people of Louisiana with developmental disabilities and their families.

Vision

Building relationships and supporting choices

Values

  • Accountability - People set goals, plan what needs to be done, do the work, monitor progress, report results, evaluate, exchange feedback and take responsibility for their actions.
  • Choice - People have the opportunity to learn about options and use this information to make their decisions.
  • Clarity - Openness, honesty and accountability in all services, supports and information. All information is known and understood by everyone.
  • Cultural Sensitivity - People regardless of cultural differences are to be treated with respect and dignity to fairly meet their needs.
  • Dignity - People are valued and the system supports their sense of pride and self respect.
  • Empowerment - People act on issues they define as important.
  • Inclusion - People take part in their communities of choice, including taking part in policies and program planning.
  • Partnership - People work together in shared decision making to achieve common values.
  • Person/Family DrivenServices System - People are at the center of the system and their needs and preferences determine how services are provided.
  • Quality - People achieve desired outcomes.

Guiding Principles

1. Developmental disabilities are a natural part of the human experience that does not diminish the rights of people to have control and choice over their own lives and fully participate in their communities or locations of choice.

2. The OCDD values all people and protects their rights and privileges as citizens of Louisiana and the United States of America.

3. People have the power to make decisions about services and supports, how they are delivered and by whom. The necessary services, supports and information are received promptly.

4. Services and supports are designed to allow people to remain in their communities or locations of choice, support people to achieve valued outcomes, develop meaningful relationships and attain quality of life as defined by the person.

5. Services are flexible, and personal outcomes and goals are considered in the development of individualized supports for each person.

6. Family supports enable people to live in stable environments with lasting relationships while existing natural supports and community resources are promoted and utilized.

7. The needs of the entire family are considered in the development of services and supports.

8. The OCDD system values and respects services agencies and workers who provide supports.

9. The OCDD system is easy to navigate, user friendly and culturally sensitive. People are able to access services, supports and information through a single point of entry, which is person-centered. The services system is a seamless, flexible and responsive system of various services and supports through various stages of life.

10. There is a partnership to assist with practices, communication, procedures, information and support so people who rely on services and supports feel confident that effective safeguards are in place and problems will be addressed quickly and effectively.

11. The OCDD promotes cost-effective delivery of services.

12. The OCDD is always seeking continuous improvement by which there is meaningful and consistent involvement by people in policy development, agenda and priority setting.

Complaints & Fraud

It is the policy of the Office for Citizens with Developmental Disabilities to document, review and resolve participant complaints. The complaint may be focused on any service, factor(s) related to the delivery of a service, staff or any developmental disabilities services delivery.To learn how to make a complaint or report fraud, click here.