Health Standards Section (HSS) Payment Procedure
Effective January 6, 2014 all licensing payments, with the exception of Sanction payments, must be sent to a "lock box" managed by J.P. Morgan Chase Bank. A lock box is a secure post office box setup to receive payments that will be credited to a specific bank account.
Providers must send payment and documentation to two different addresses:
1. Payment and Payment Transmittal Form must be mailed to the following Chase Bank lock box:
DHH Licensing Fee
P.O. Box 62949
New Orleans, LA 70162-2949
2. Documentation, including the Licensing application, forms, State Fire Marshal reports, Office of Public Health reports, and any other required documentation, must be submitted to Health Standards Section:
Health Standards Section
P.O. Box 3767
Baton Rouge, LA 70821-3767
Do NOT send payments to Health Standards Section or to the Office of Fiscal Management. Failure to submit payment and Payment Transmittal Form to the DHH Licensing Fee post office box will delay the approval process and may jeopardize your facility's licensure status.
A Payment Transmittal Form must accompany each payment submitted to the Chase Bank P.O. Box. Chase Bank will scan the payment (check, or money order) and Payment Transmittal Form. HSS staff will view the payment and the Payment Transmittal Form online and enter the payment in HSS’ licensing system.
The Payment Transmittal Form is necessary to ensure the payment is credited to the correct facility and the appropriate licensing application. Failure to submit payment and Payment Transmittal Form to the new address will delay the approval process and may jeopardize your facility’s licensure status.
Providers must submit ONE CHECK OR PAYMENT PER STATE ID. Payments will NOT be divided between multiple facilities, even those owned by the same entity. If one check is received for multiple ID numbers, this one payment will be applied to the first State ID number listed.
Submit one check or payment for each licensing transaction.
If your facility would llike to pay the renewal fee and request approval to increase the number of beds, then you must submit two checks and two Payment Transmittal Forms. Indicate on the Payment Transmittal form which licensing application the check should be applied to.
Remeber to send the check & Payment Transmittal Form to PO Box 62949 in New Orleans and documentation to Health Standards Section.
For additional information please contact:
Non-Long Term Care providers - Carla Lanoux (Carla.Lanoux@la.gov ) 225-342-6410
Long Term Care providers - Genella Carter (Genella.Carter@la.gov) 225-342-1248
HCBS & ICF/DD providers - Deborah Hall (Deborah.Hall@la.gov) 225-342-5743