Louisiana Department of Health & Hospitals | Kathy Kliebert, Secretary

Statewide Initiatives

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Operations Support Unit

The Operations Support Unit (OSU) provides technical assistance and support to the Bureau of Primary Care and Rural Health's (the Bureau) management and staff in tracking financial information and contract processing for all Bureau Units to ensure effective and efficient use of funding provided by State and federal government entities and other community partners.  The OSU also coordinates financial activities between the Department's Office of Fiscal Management and the Bureau and is the monitoring unit for the Greater New Orleans Health Services Corps (GNOHSC) Program.

Budget Management:  

All Bureau grant expenditures are tracked on a monthly basis. The expenses are tracked based upon two criteria: 1) Grant budget year and 2) Annual fiscal State spending authority. For example, managers are required to limit spending to appropriate levels. By tracking and monitoring spending levels, the OSU assists managers in making maximum use of the available resources. OSU works with the DHH Office of Fiscal Management to ensure that all expenditures are properly categorized and credited to the appropriate grants. These expenditures include, but are not limited to: contractual expenditures, personnel, operations, and indirect costs.

Contract Preparation and Processing: 

The OSU also handles the flow of contracts for the Bureau. This includes working with the contract monitor to guarantee that appropriate language is contained in the contract to ensure passage through the DHH Contract Review Committee and also to guarantee the terms of the contract will prove beneficial to both the contractor and the State of Louisiana. Prior to leaving the Bureau, all contracts are reviewed for completion, accuracy and receipt of authorized signatures. All contracts are tracked and monitored to guarantee that they are moving through the various stages of approval.  When problems arise, the information is communicated through the Unit to ensure a timely resolution.

Greater New Orleans Health Services Corps (GNOHSC): 

The OSU is also responsible for monitoring the contractual obligations of the Greater New Orleans Health Service Corps (GNOHSC) grant recipients. The GNOHSC aims to increase health care access in Orleans, Jefferson, Plaquemines and St. Bernard parishes (Region 1) by recruiting and retaining primary care, mental, dental and allied health providers. This funding was designed to enhance the professional workforce supply in the greater New Orleans area, and to increase patient access by offering payments to assist in the recruitment or retention of eligible health care professionals. The program's goals were to reduce shortages of critical health care professionals and increase access to health care services for the low-income population living in the Region 1 parishes. 


For more information, contact:

Donald Parker

Unit Director

Bureau of Primary Care and Rural Health
Louisiana Department of Health and Hospitals' Office of Public Health

Physical Address: 628 North 4th Street, 8th Floor, Baton Rouge, LA 70802
Mailing Address:  P.O. Box 3118, Baton Rouge, LA  70821-3118
Phone: (225) 342-9361
Fax:      (225) 342-5839